This is not possible, each order is automatically forwarded to our UPS courier at the end of production, therefore it is not possible to collect the goods independently.

To see the total expense, you must add the product(s) you are interested in to the cart and continue with the order. Before final confirmation you will be able to view a total cost statement, including VAT, shipping costs and pre-press checks costs.

No, you can request a quote and complete the order via email. We will take care of providing all the instructions necessary to correctly complete the order.

The prices of the estimates sent via e-mail are calculated exactly on the costs present in the online shop, therefore they are in no case higher. The price to which it refers is probably net of VAT, pre-press checks and shipping costs (which are calculated by adding the product(s) of your interest to the cart and continuing with the order) while the prices sent via e-mail they already include these costs. This explains the apparent price difference.

Certainly. Specify the product you are interested in and we will send you a total cost estimate via e-mail.

Of course: we can send you a free print preview with no obligation to purchase before proceeding with the order.

No: initially you can refer to the prices on the site. For resellers or customers who place a minimum number of orders on a monthly basis, we are happy to submit specific promotions or offers from time to time.

Yes, for some products a fast printing and delivery service is available in 1-2 working days. In this case, a supplement will be paid for the expedited service, calculated based on the order. To find out the availability of the service and any surcharge, it is necessary to provide the postcode of destination of the goods and the product concerned. We will contact the customer as soon as possible to inform him of the feasibility of his request and any estimate.

Printing and delivery times are approximately 4-7 days. working days from the date of completion of the order (payment and confirmation of the graphic files received correctly). For delivery to islands and some areas of Southern Italy it may take 1-2 days. plus delivery.

NB: printing and delivery times are to be considered purely indicative, they may vary depending on the period and are not part of the offer. For more information, consult the Conditions of Sale section of the site.

Only where expressly indicated, i.e. where there is the option of single-sided or double-sided printing. If not specified, the price refers to double-sided printing.

No, there is no price difference.

The graphics on the front may be different from the back, and this does not imply any difference in price.

No: a maximum of two files are allowed for each order (one for the front and possibly one for the back for flyers and business cards, only one for posters). For example, if you want to print 10.000 flyers with two different graphics, you cannot purchase 10.000 flyers but must purchase two runs of 5.000 pieces. This rule also applies in the case of slightly different graphics.

This is normal, as some products may take 1-2 days. Extra production workers. The rest of the goods are probably on the way -> Consult the order management sheet to verify that the order has been correctly processed.

It consists of a series of basic control services aimed at ensuring that printing is carried out correctly, without errors or accidental cuts in the images or texts of the flyer. These services are as follows:
– Setting of margins to preserve the integrity of the flyer during printing
– Setting the color tone for optimal visual rendering of the graphics and faithful reproduction on paper.
– Setting the ideal resolution

The Basic margining and optimization service involves setting the margins and other graphic parameters (CMYK colour, resolution, color percentage, ...) so as to ensure that printing does not alter the visual rendering of the image to be reproduced: in in other words, the setting of these parameters serves to guarantee that the result on printed paper is as faithful as possible to the image on the screen, avoiding unwanted cuts in the images and writings or color variations. We recommend a Professional optimization service where, in addition to the changes provided for in the Basic service, more in-depth interventions on the graphics that the customer sends us are necessary: ​​for example the addition of additional writing or small interventions to modify the basic graphics. ATTENTION: for both margin and optimization services there is no type of spell check. Any spelling errors in the flyer graphics will not be corrected before printing.

The customer can decide to entrust the graphic creation of the flyer to our experts by selecting the "Front/Back Graphic Creation - Yes" box when placing the order, and our advertising graphic designers will create a draft for your advertising campaign. You can ask to modify the draft until you are completely satisfied with the result: only when the customer provides us with confirmation will we proceed with the printing phase.

The accepted payment methods are: Bank Transfer, Postal Order, Credit Card, PayPal or PostePay top-up. Payment must be made in advance of printing the material.

No: unfortunately we do not have the cash on delivery payment method

No: each order must be paid for in advance at the press.

StampaVolantini.org is a company that has been operating in the sector for over 15 years and with an impeccable feedback score, as can also be read from our numerous reviews. To guarantee payment we can issue an advance invoice as a purchase document. In any case, the payment method via PayPal allows the customer to purchase in complete safety by offering particular security and anti-fraud measures for the buyer. For further information, please refer to the PayPal website.

Simply follow the purchase procedure on the site. At the end, the details for completing the payment will be shown, depending on the payment method chosen.

Simply select the "Send money" item from your PayPal account. The account to which the payment is to be made is associated with the e-mail address: info@stampavolantini.org (no other data is required)

The bank details to make the transfer are as follows:

Payable to: DV Servizi di Ciamprone Danilo
IBAN: IT 76 V 02008 32621 000100905055
BIC Swift: UNCRITM124G
UniCredit Bank

Reason: Order payment (customer reference)

Please send us an accounting copy via email or fax with the CRO number of the payment, so as to allow us to promptly process your order without having to wait for actual credit to our account.

Credit card payments are only possible by following the online purchase procedure. In any case we do not take the customer's credit card details.

It's normal: PayPal is the payment gateway we use for credit card payments and to manage confidential data with extreme security. It is therefore possible to pay by credit card even if you have not registered a PayPal account.

After selecting the "Credit Card" payment method, then select the "You do not have a PayPal account" option and complete your order by entering the requested data.

You can forward the files to us directly from the site by clicking and choosing to upload the files immediately at the time of purchase.
In case of problems it is possible to send the files directly via e-mail, specifying the order number or reference in the subject. We can receive files weighing no more than 30 MB via email

If you have also tried to send us the files via e-mail, but without success, you can send us the files using a free large file transfer service.
Example: https://www.wetransfer.com/ (simple and no registration required)

How does it work:
first connect to the address www.Wetransfer.com and click on the “+“, next to the voice “Thêm tập tin“. In the window that opens, select the file to send as an attachment and click on "apri” to load it. Once the file has been uploaded, in “Enter friend's email address” write the recipient's email address and in “Enter your email address” enter yours. Finally, in “Type your message” type the text of the message.
Once all these operations have been completed, send the file by clicking on the "Transfer“. Once pressed, the service will show you how the upload is progressing. Remember not to disconnect your PC from Internet and, once you have finished sending, click on “Ok".

You can try to send it to us, but scanned flyers are usually of less than optimal quality or resolution for letterpress printing.

It is possible to send graphics files in JPG, TIFF or PDF format, also compressed as ZIP or RAR.
We also accept files created in Word, PowerPoint, Publisher, Illustrator, Photoshop etc. formats. In this case we will send a print preview before proceeding with the printing phase, to allow the customer to verify that the conversion has not resulted in differences with the original format.

For an optimal print result we recommend a resolution of at least 350 dpi

As explicitly stated in the conditions of sale, accepted by the customer without any reservation before placing the order, we cannot have full control of delivery times, which could vary by a few days. Any complaint regarding possible delays is automatically rejected.

The customer can make a complaint within two weeks of receiving the goods. The complaint must be sent via e-mail specifying the defect found, some photos of the product that highlight and document the defect and the solution requested. In some cases we may ask you to send us some copies of the goods by post to verify the causes of the defect. If the complaint is accepted, the amount paid will be reprinted or refunded. Any complaint received after 14 days from the date of receipt of the goods will be automatically rejected.

The choice between glossy or matte coating is strictly personal: there are those who prefer the paper to have a more natural surface, in which case they opt for matte, or those who prefer a slightly glossy surface, similar to common photographs ( although the effect is less pronounced). Statistically, the majority of customers choose the glossy finish.

It depends on the product you intend to print. For flyers, intended for a common flyer-distribution activity, we recommend a weight of 90 or 135 g, which guarantees the best quality/price ratio. Higher weights are recommended for representative products.

For business cards the standard is 300g paper, possibly with a UV finish on the surface.

Of course, in this case we ask the customer to provide us with an address for delivery of the free samples.